FAQ – 4 Seasons of Indigenous Learning 2024-2025

As you embark on your learning journey, here are some responses to some Frequently Asked Questions:

1) Could you clarify the overall structure of the course, for Season 1, Season 2, and Season 3?

We offer the 4 Seasons of Indigenous Learning as an acknowledgement that authentically undertaking a personal learning journey towards Truth and Reconciliation takes more than just a day or month each year, but should be across all 4 seasons.

In order to support you in deepening your learning, and allowing the module-based learning to sink in, we only release these in sections (below) and ground these with the presentations, resources and support. Together, we find that this leads to longer-term and more impactful learning.

Season 1: Foundations of Knowledge, and Season 2: Learning from the Land, and Season 3: Reciprocal Relationships are three separate year-long courses that run from October to May. We suggest that people take these one after the other (not at the same time) and so between them, there are 3 years of learning. And we are working on 4th year of learning now. Each year the learning is more and more decolonized.

Lesson are released on a drip schedule for Season 1: Foundations of Knowledge and Season 2: Learning from the Land. Lessons will be released on the following dates:

• October 15 – first set of lessons
• January 1 – second set of lessons
• March 1 – final set of lessons

Season 3: Reciprocal Relationships has moved away from online modules, and towards more emergent, reflected learning guided by Indigenous educators. As such, learning will be through video, audio lessons and learning together regularly in a virtual meeting space. **Please note: If you participated in Season 1: Foundations of Knowledge and Season 2: Learning from the Land, Season 3 will not show up on your dashboard.**

• There are nine sessions scheduled for Wednesdays at 4pm Pacific / 7pm Eastern time on the following dates: Oct 30, Nov 27, Dec 18, Jan 29, Feb 26, Mar 26, Apr 30, May 28 and June 11
• These session will take place on Zoom at this link: https://us02web.zoom.us/j/81711698823 (please bookmark/save this for future reference)
• All learning sessions will be recorded and made available following the session until September 30, 2025
• Recordings and resources for Season 3 can be found here: https://outdoorlearning.com/season-3-4-seasons-of-indigenous-learning-recordings-2024-2025/

We are working in partnership with a number of organizations to build a Season 4, which is anticipated for October, 2025. All courses will all run concurrently, so people can participate in the year of learning where they are at, when they get there. Don’t hesitate to get in touch if you have any questions!

2) The Virtual Presentations…

The virtual presentations will be recorded, and the recording will be made available to all registrants the day after the presentation on this page. The virtual presentations will take place on Thursdays at 4pm Pacific Time / 7pm Eastern Time, and will be about 60 minutes each. All of these will take place at the same link:  https://us02web.zoom.us/j/85716624298 (please save this link)

Upcoming Presentations: 

• April 10, 2025: Sasha Eugene
• May 1, 2025: Micaela Iron Shell-Dominguez and Renée Chacon
• May 22, 2025: Launa Payne and Sherrelle Anderson

Recordings of presentations are available here until Sept 2025, except Dr. Cajete’s which is only available until Jan 5, 2025.

• October 24, 2024: Shelly Boyd and LaRae Wiley
• November 21, 2024: Richard Van Camp
• December 5, 2024: Dr. Gregory Cajete – please note that Dr. Cajete’s video was only available for 1 month, until Jan 5, 2025 (all other recordings will be available until Sept 30, 2025)
• January 16, 2025: Dr. Robin Wall Kimmerer
• February 27, 2025: Jo Chrona
• March 6, 2025: Christi Belcourt

View all of the presenter bios.

After the final presentation on May 22, 2025, you will be able to claim a certificate for the number of virtual presentations (live or recorded) you attended (1 presentation = 1 hour of learning). More info on how to do this will be available after the final virtual presentation.

3) What do I do if I’m not receiving emails? 

• Review the these steps from Reconciliation Education, which manages the learning platform
• Double check that emails from info@outdoorlearning.com, programs@outdoorlearning.com and 4seasons@reconciliationeducation.ca aren’t ending up in your junk/spam folders
• If you do not receive a password reset email (please make sure you check your spam folder as well for this password reset email), there is a chance that there was a typo in the email address you registered with. Please reach out to programs@outdoorlearning.com if you feel this is the case, and we will help you out!

4) How do I set up my online learning platform to access the learning modules? 

• Please note that it takes about 7-10 days from the time of registering, to the time when you’ll receive your email invitation to your learning platform
• If it has been more than 7-10 days, you can create your account for online learning using this link, with the email you registered with: https://reconciliationeducation.docebosaas.com/learn/forgot-password
• If you do not receive a password reset email (please make sure you check your spam folder as well for this password reset email), there is a chance that there was a typo in the email address you registered with. Please reach out to programs@outdoorlearning.com if you feel this is the case, and we will help you out!

5) Where do I sign into my online learning platform for Season 1 and Season 2 (please note: Season 3 does not have a learning platform)? 

The sign-in link is: https://reconciliationeducation.docebosaas.com/learn/signin

6) I keep trying to reset my password, and it isn’t working!

If you are not receiving the reset password email, follow the instructions here: https://help-section.reconciliationeducation.ca/knowledge/i-keep-trying-to-reset-my-password-and-it-isnt-working

7) I signed up for Season 1 or Season 2 but why can’t I see it on my dashboard?

Please go through the instructions on this page: https://help-section.reconciliationeducation.ca/knowledge/how-do-i-start-the-course-on-the-new-portal. Learners who are having trouble seeing the second course may be accessing from a mobile device, which changes the display a little – though the instructions for access in the article remain the same.

8) My progress isn’t being marked complete. I can’t continue in the course!

The Season 1 and 2 courses offered by the Outdoor Learning Store are on a drip schedule, meaning you can’t complete them all at once. Read more to learn what this means for you here: https://help-section.reconciliationeducation.ca/knowledge/my-season-1-or-season-2-progress-isnt-being-marked-complete.-i-cant-continue-in-the-course

9) Why does Season 1 and/or Season 2 say “in progress” even though I’ve completed all of the modules that are currently available?

• This is because the system knows that there are more modules that will be released at a later date (see Q1 for more info on this). The course(s) will say “in progress” until all modules/sections are completed.

10) If the issue of needing to redo sections reoccurs, please try the following:

• Close any additional tabs that have the course open. Having multiple course windows open makes it more likely that your progress won’t be recorded (as the site is trying to track you in multiple locations).
• Log out, fully close the browser window, and re-log in after 15 minutes. There can be some lag in syncing your progress, and typically closing and reopening the course after a cooldown is enough to kick the system into recognizing your progress.
• Ensure that you’re not connected to the course using a VPN (virtual protected network), as this is know to cause LMS tracking issues, especially with saving progress.
• Check your setup. These are the system requirements for our course portal. In many cases, switching browsers can rectify the issue if you’re working on an unsupported browser or an older Operating System (our site supports the last 2 OSX releases). We do also have the option to take the course through an app, if you feel you may have more success using a mobile device. Can I access the course using the Go.Learn (Docebo) App?

11) Why is my code for $25 for Indigenous Learning Resources not working? 

• Please ensure you type this into the ‘coupon code’ field at checkout (not gift card field)
• You may need to type this (instead of copying & pasting) as sometimes copying & pasting triggers a security error
• Each participant can only use this code once (the system prevents you from using it multiple times)
• Please note that this code covers the cost of resources & learning tools (not shipping)

12) How long will my learning platform be available for?

While we encourage you to complete this before the end of June, we will ensure you have full access until the end September. Make sure you save your certificate so that you have this for future reference.

A few other FAQ’s about the platform: 

1. Why do I need to reset my password? I haven’t even started the course yet
2. How do I start the course once I’m into my learning portal?
3. Where do I go to sign in to the portal?
4. What is the Gamification Feature in the learning portal?

13) Will this learning be offered again? 

Yes, our intention is to offer this each year, starting in the Fall and going until the Spring, with time for finishing up over the Summer.

14) Seeking support: mental health & wellness resources